when the day to day of small business ownership can be so overwhelming, it's tough to know what you should be doing now to ready your business for a successful future.

allows for expansion and revenue growth while minimizing increases in operational costs. Even if you're not ready to grow right now, there are things you can do to set yourself up for scalable growth and success.

A spreadsheet is great if you have under 100 contacts or you're only tracking static info like name, email address, phone number, company name, website, etc. A spreadsheet can't compete with a CRM in tracking more complex, dynamic data, like what emails a contact has opened, what pages they've visited on your website or their last purchase date. Your CRM is always updating automatically as your leads and customers take actions, while data in a spreadsheet becomes stale the second you stop manually adding to it.

The best CRM software shows how hot or cold a lead really is, thanks to lead scoring. Based on rules you set, points are added to a lead record for important actions your lead takes (like submitting a form or clicking a link), so your sales team can identify the hottest leads to focus on. Lead scoring is next to impossible without a CRM.

With the help of ORNEL consulting 112 Business App operational tasks such as inventory registration, reporting and assessment have been made easier and structured. 

Operational management such as managing employee leave request is now easily processed via the ORNEL Consulting App aquired for your business. This saves time, as recorded data is automatically sent to the designated email with a copy of any attached documentation. The approval process also saves the time to be going back and forth with unnecessary email exchange.

The path from being self-employed to owning a "growth business" can't be achieved without the use of systemizing your internal processes and back-office functions. With no automatised processes in place, you effectively become the system. And while this is necessary to set up the enterprise at the start, if your business literally can't function without you, it's not scalable.

One of the more challenging aspects of running any company is to keep on top of routine financial processes such as invoicing, credit control, payroll, bookkeeping, accounts and tax returns. If you're still doing these things manually, you're behind the curve. These days, with cloud computing at your fingertips and a huge range of accounting software that's been designed specifically for small businesses, it's easy to manage your business accounts, track your cashflow, monitor your profit and loss and much more.

By incorporating automated systems into your daily workflow, you can leverage the power of technology to help reduce the time and energy you have to spend on mundane, repetitive tasks. This frees you to focus your attention and skill where it matters most—on running and growing your business.